HoHo Hold That Gift To Public Officials
Think and check the rules twice so you don’t end up on the government’s – or on the public – naughty list this year.
Five tips to make the most of your Valentine’s Day retail experience
Are you ready for the influx of Valentine’s Day shoppers?
Leveraging Feedback in Multi-Unit Retail
By streamlining the connection between customer feedback and customer experience improvements, brand retailers free up local managers to do what they do best.
Using Social Networks to Improve Operations
A well-managed loop that links customer experience feedback with recommendations on social networks like Facebook, Twitter, and Yelp, can boost service quality and operational performance, increase traffic and create more happy customers.