Golfdale Consulting

The Empowered Passenger

Making air travel the exciting part of a journey is possible.

Read The Report

As consumers travel more, airlines have re-engineered efficiency, seat optimization, safety, security, and most of all, the cost-savings that customers demand resulting in crowds of passengers who are suspended into a state of “learned helplessness”. 

However, it doesn’t have to be this way. Making air travel the exciting part of a journey is possible.

In our new whitepaper, dive into the four areas that are needed to break the cycle of learned helplessness and gain a better understanding of how to provide passengers with:

1) in-the-moment choices to personalize their trip,

2) self-tracking capabilities,

3) empathic responsiveness, and

4) positive distractions via digital entertainment and retail shopping.

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