Golfdale Consulting

Research and Analytics

Customer Experience

Employee Experience

Operations Analytics


Golfdale Consulting creates deeper insights with 360° stakeholder views, utilizing advanced data analytics to decipher survey and operational data.

Whether it is gaining a deeper understanding of product usage and user behaviour, knowing how best to improve marketing effectiveness, or reducing churn and driving customer lifetime value, Golfdale Consulting can help you leverage the full breadth of data to grow your business.

Technology Approach and Partnerships

The Qualtrics-Golfdale partnership marries the world’s leading experience management and research technology with best-in-class insights and strategic counsel. Today decision sciences are complex, drawing from a wide span of disciplines from behavioral economics to machine learning. Talk to us to find out how you can leverage our joint experience to get ahead of the curve.

Golfdale is a member of Medallia’s Services Partner Program, made up of leading global advisory, management consulting, and delivery firms for organizations across all market segments. As a certified partner, Golfdale helps organizations of any size from CX advisory through to implementation.

Golfdale is a research partner with Maru whose approach to research is deeply rooted in the wealth of behavioral science work that shows consumers Feel, then Behave, and lastly Think. This view is very much aligned with Dr. Edwards’ decades-long experience in employee and customer experience, guiding clients to performance excellence in their EX and CX journeys.