Batman Vs. Superman
Social Scientists Versus Data Scientists
Batman Vs. Superman Read More »
A primer on data analytics for everyday life.
Why My Wife is Right and Google is Wrong Read More »
Better data can lead to better public policy outcomes.
Could Basic Life Insurance Help Reduce Poverty? Read More »
If done well, the new frontier of a customer-focused omnichannel experience presents unprecedented opportunities for brands to create and nurture deeper and multifaceted relationships with their customers.
Navigating Omnichannel The Right Way Read More »
Are you ready for the influx of Valentine’s Day shoppers?
Five tips to make the most of your Valentine’s Day retail experience Read More »
By streamlining the connection between customer feedback and customer experience improvements, brand retailers free up local managers to do what they do best.
Leveraging Feedback in Multi-Unit Retail Read More »
A well-managed loop that links customer experience feedback with recommendations on social networks like Facebook, Twitter, and Yelp, can boost service quality and operational performance, increase traffic and create more happy customers.
Using Social Networks to Improve Operations Read More »